FAQs


When will my order be shipped?

Standard Shipping to United States: 7-8 business days

Expedited Shipping to United States: 2-3 business days

Standard Shipping to International Countries: 11-13 business days

Expedited Shipping to International Countries: 5-6 business days

Where are the planners shipped from?

All orders will be shipped from our warehouse in Anaheim, California

What is the return policy?

If you are not completely satisfied with your purchase, we will provide you with a full refund within 30 days of your purchase. The shipping cost to get the planner back to our Anaheim facility must be covered by the buyer. Once we receive the planner, we will issue a refund back to the original payment method on file. Please allow 5-6 business days for the refund to show up on your account. Contact info@mycanplan.com for all return inquiries.

Are there any dated versions of CanPlan?

At this time, we do not have any dated versions of CanPlan available. We may release a dated version if there seems to be an overwhelming need for one.

Is there a mobile app for CanPlan?

We strongly believe in the healing benefits that come from old-fashioned writing. It allows people to disconnect from the online buzz, and place intentional focus on the mind and body. We can go on about the scientific studies that showcase the benefits of writing, but for now, we encourage you to at least read this HuffPost article on the surprising benefits of writing.

With that being said, we are currently in the development process of an app that'll combine the benefits of writing with the storage power of the cloud. Sign up for our email newsletters to be kept up to date on when we plan to release this.

How can I connect with other CanPlan users?

We have a Facebook group dedicated to CanPlan users. If you'd like to see how others are using the planner in their journey, and join the conversation on how to come up with an effective plan of attack against cancer, feel free to join the group:

https://www.facebook.com/groups/CanPlanFam/

How do I order refills and extension packs?

If you're interested in ordering refills, please email us directly at info@mycanplan.com until we can set this up on the website.

All extension packs will be released in 2019. Preorders will be available by Sept 2018. Keep checking back to see all the awesome pages you'll soon be able to add to your binder.